Terms of Trade
Below are the Terms and Trade for Southern Spit Roast and BBQ Catering:
A deposit of 20% is required on confirmation of your booking with the balance payable on or before the function date or a 6% penalty will occur unless other arrangements have been made. Travel fee charges may apply outside of the Auckland area and an additional charge may apply for delivery packages on Friday’s in Auckland between the hours of 4.00pm and 7.30pm. An additional minimum function charge may apply outside of the Auckland area.
Price quoted includes the supply of all food, buffet tables and linen tablecloths for the buffet (type of utensils as arranged).
OUR MENU PRICES ARE SUBJECT TO CHANGE.
WE SUPPLY OUR OWN BUFFET TABLES AND LINEN TABLECLOTHS FOR THE BUFFET.
Cancellations – If a cancellation is made within three months of the date of your function, your deposit will NOT be refunded. If a cancellation is made within 7 days of your function you are required to pay for 50% of the cost of the function. Deposits will NOT be refunded if sufficient time is not given.
All required staff is included in the costing. Staff are presented in full company uniform.
Southern Spit Roast and BBQ Catering will not be held responsible for delayed catering service for; out of control busy traffic, road works, bad weather conditions or van break downs. All of our company vans are warranted and serviced every six months.
In bad weather or bad light, please supply us with shelter and lighting for our staff the whole time we are catering at your venue.
Where we have a minimum number of quests on our menus, the minimum is for paying adults.
Please notify us if we have left any of our gear or equipment at the venue of your event.
PLEASE bring your own containers for left overs and we will happily pack your leftover food away for you. Containers must be given to our staff as soon as possible. If we have not been informed of where your containers are, then we will not leave any left over food for you. You are responsible for refrigeration with your leftover food.
Should payment of your account not be made when due, Southern Spit Roast and BBQ Catering reserve the right to pass on all costs of recovery, such as legal fees on a solicitor client basis and collections costs charged by any third party in the recovery of any sum owing to Southern Spit Roast and BBQ Catering.
If you bring your own food and put it on the buffet table, Southern Spit Roast and BBQ Catering will not be held responsible for any food poisoning or sickness that may occur. We prepare our food in very high hygiene standards and we have an A Hygiene Grade.
We will communicate with you before your event and make sure we have your dining time, location etc correct. If you are running late for your dining time by half and hour or more, Southern Spit Roast and BBQ Catering may charge you an additional hourly rate of $35.00 per hour, per staff member. We cannot guarantee the quality of food after that time. Please communicate with our staff if you are running late.
If you are having speeches between your main meal and dessert, please make your speeches no longer than half an hour or a fee maybe charged as above.
Southern Spit Roast and BBQ Catering has the right to charge for any extra guests you may have turn up at your event. They will be charged per person as on your invoice.